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HeyJo Factory Services

Equipment manufacturers, reduce your technical support load

Your technical documentation at the service of operational excellence

We facilitate deployment of devices through HeyJo bot by ensuring installers and technicians have instant access to the exact documentation matching their firmware and hardware versions. This targeted support alleviates your technical support load while empowering field teams with accurate, version-specific guidance for every intervention.

Why choose HeyJo Factory Services?

Improve your customer experience

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Instant access: Your documentation available 24/7 via HeyJo
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Guaranteed accuracy: up-to-date documentation
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Intelligent guidance: Contextual responses based on verified documentation

Optimize your operations

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Reduced SAV returns through better field interventions
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Reduced time-to-market for your new documentation
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Enhanced brand image through technical support excellence

How it works

1

Analysis of your documentation

We analyze your existing documentation base and define the optimal integration plan.

2

Processing and indexing

Automatic processing, structuring and indexing of your content.

3

Deployment and maintenance

Your documentation becomes accessible via HeyJo with updates according to your needs.

Tailored service

Every manufacturer has their specificities. We adapt our service according to:

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Documentation volume to process
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Technical complexity of your equipment
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Update frequency desired
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Integration level with your systems

Personalized pricing according to your specific needs.

Get Started with HeyJo Factory